Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel
Apa Kata Tetamu
Henry
November 2023
Location is central, next to Chinatown and close to the originally Dutch old town (Kota Tua). Chinatown starts right at the back of the hotel and it is walkable to the central square of Kota Tua. We were upgraded to better rooms and they were really spacious and comfortable. Staff is very friendly and accomodating. The hotel seemed extremely clean and not particularly worn out. Sound proofing of windows is decent (we even stayed during Ramadan). Transportation to and from the airport is easy enough, price with the Bluebird taxi app only about 10 EUR.
Stas
Mac 2025
The staff from the reception to housekeeping to restaurant to security are really nice and helpful! Everyone working there is the hotel’s best asset. They are all very kind and polite and are genuinely and sincerely helpful. I’d like to mention the servers and the manager in the restaurant who have been very attentive to the guests all the time. I wish I can name them all but I hope that all of them are recognized and awarded for the great service they are providing to the guest. If there is one reason I would stay in this hotel again, it will be the staff! Keep up the good work! Stay safe and I hope to see you all again when we visit Jakarta!
Anna
November 2024
Normally we don’t write reviews, but we are happy to make an exception for this hotel. The employees where more than amazing. They make you feel like royalties, and do everything to make your stay as comfortable as possible! Especially Robert from the reception, who gave us a free upgrade. Nurdin and his colleague from the pool bar were so kind, just like Jimmy and Yadi from the breakfast. They did everything for us and checked if everything was okay! Rooms were wonderfull, big and clean. Amazing view from 28th floor. We will definitely come back when visiting Jakarta.
Wynona
Julai 2024
The hotel was clean and comfortable. They even allowed us an early check-in, which was convenient. The location was right for us, as we wanted to explore the old-town and china town areas. But our guides were worried about petty crimes like phone snatching in the area. So, if your purpose for being in Jakarta is not to explore these areas, this may not be the right location for you.
Jaya
Mei 2024
One of the best hotels I’ve stayed at. The pillows and bed were extremely comfortable goose down and I had the best sleep of my life . They only things they need to fix are the check in as it takes around 13 minutes per person and I waited in line for 45 minutes. They should also limit the amount someone can ring the doorbell. The kid next store kept running in and out of the room and ringing their bell but it’s so loud it sounded like mine. There should be a limit of once per minute
Jordan
April 2025
Comfort, value, staff specially mr. Fozan at luggage counter he was professional and helpful.
Ahmad
Disember 2023
Reception was very good at listening. I kindly asked for a room change due to a group of teenagers being too noisy in the next room. The lady at reception fixed it immediately and put me in a quiet and peaceful room. As a result I slept very well.
Alex
Disember 2024
The hospitality and facilities are very good. I like breakfast served, and a variety of food choices. All the staff were very kind and helpful especially Ocna and Bella. Bella helped me with smooth checked-In. Although i arrived very early at 10.30am, she helped with finding an available room to rest early without extra charges. I wasn't expecting that, I totally wanted to just register and leave the luggage behind so that I could go to the nearest mall. But she offered to directly check in the room instead.
Puteri
April 2025
The best hotel I had ever been, early check-in and late checkout which suit our arrival and departure time.The breakfast was excellent, dining room staff are very attentive. We received complimentary dragon fruit smoothies which are so delicious from Ardita and complimentary freshly pick mango from chef Jimmy. Would love to return again next time to enjoy your exceptional service and the chili garlic prawn pasta.
Elly
Ogos 2024
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